Marriott, Hilton, Hyatt - Cleanliness after COVID for Hotel Giants: What it Means to Investors and Guests
Features
It has been over a month since Marriott released its cleanliness policy in response to the highly contagious virus. It formed the Marriott Global Cleanliness Council, consisting of members such as Food Safety
Teflon Hospitality: Why Non-Stick Service Doesn’t Cut My Cheese Anymore.
Hotel Operations
It was the year 2001. I had received a fail on a section of my soon-to-be defunct commerce degree, and I remember thinking Hotel Management sounded like a much better idea, a fantasy
Nine Out of Ten Hotel Executives Say Their Business Would Be Unaffected If They Didn’t Attend Conferences
Features
Conferences are largely on hold right now. We couldn’t travel if we wanted to, and a few days of mingling in close confinement breaks far too many of the current rules governing
4 min read
Effective Communication in Times of Crisis
Hotel Operations
Article by Giovanni Angelini Unprecedented times call for unprecedented actions and communication is more important now than ever before. This is the time when organizations can make the biggest difference for their customers,
Post Covid-19 Hospitality Design - Begin with Back-of-House
Features
Once a vaccine is available and tourists take their first delicate steps back into travel, the physiological effects of the pandemic will ripple through hospitality design. At first these will be amplified and
How Are Accor, Minor, Marriott, and Hilton Doing for Q1 2020?
Features
Accor, Minor, Marriott, and Hilton have recently released their 2020 First Quarter Reports. Figure 1 summarizes each hotel group’s revenue and net income. All hotel groups are experiencing a decrease in revenue,
What Has Changed at Marriott International?
Features
Marriott International recently highlighted several significant changes in the company that will have a significant impact on the company’s business as it moves forward. The company announced that after 36 years with
1 min read
Billionaire Hotel Mogul  Bill Heinecke Hotelintel.co Interview
Hotelintel Live
"This is not a recessession - it's a depression!" ... Billionaire Hotelier Bill Heinecke, CEO of Minor International Co., Ltd., has spoken with Hotelintel.co's Wimintra about what the 'post Covid' world will look
Bill Heinecke’s Advice for Hotel Owners ‘ Hold onto Your Cash’
Features
Watch the Full Interview Here on YoutubeEveryone has been affected one way or another by the COVID-19 crisis, and everyone has their own personal story to tell. To understand the bigger picture, however,
5 min read
Hilton Resumes Operations in China
News
Hilton has announced that all of its hotels in Chinese Mainland have officially resumed operations. As Hilton welcomes guests back with its hospitality, each hotel has implemented strict anti-epidemic measures to ensure the
4 min read
Hotelier of the Month: Anne Arrowsmith
Hotelier of the Month
Anne Arrowsmith is a British hotelier who has been with 137 Pillars Hotels & Resorts since 2016. She initially served as General Manager at the award-winning luxury all-suite 137 Pillars House Chiang Mai,
Why it is Essential to Continue your Marketing and Advertising During a Recession
Hotel Operations
As the world now faces a global pandemic, brands ranging from big to small are all faced with the same struggle - people are staying home, businesses are closing down, and sales have
3 min read
Charity Starts at Home : These Hotels Keep Staff Fed and Employed
News
While others in the private sector are busy donating masks, groceries and a large amount of money to help cushion the COVID-19 blow, the hospitality industry's charity efforts have been taking a different
Marriott International Raises $920 Million in Cash with JPMorgan Chase & Co. and American Express
News
On May 5th, 2020, Marriott International, Inc. announced it has signed amendments to its existing co-brand credit card agreements with JPMorgan Chase & Co. (“Chase”) and American Express. These amendments will provide the
1 min read
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