Graeme Kay
Graeme Kay is a British mathematician and writer who has been based in Bangkok for over fifteen years. He has also worked in Japan, Serbia and Poland and enjoys travelling extensively. He studied Tra
China: Leading the Way Back to Normal?
News
In the context of Covid-19, China is important because China was first to face the virus, first to get the situation somewhat under control, and may be first to show the world what
3 min read
An Expert Checklist to Help Your Hotel Survive Covid-19
The conversation
This pandemic has thrown up challenges we’ve never seen before. Thailand has endured flooding, political protests, natural disasters, economic crises, pollution, disease, and more, and has always taken pride in its resilience.
5 min read
Minor Hotels’ Global Response to the Covid-19 Crisis
Features
Minor Hotels, whose global brands include Anantara, Avani, Oaks, Tivoli, Elewana Collection, and NH Hotel Group, is reacting to the unfolding coronavirus pandemic in destinations all over the world. In Thailand, hotels in
2 min read
Do We Need to Reinvent the Hospitality Conference?
Features
In the light of concern over Covid-19, ITB Berlin has been cancelled, and closer to home, SEAHIS in Bangkok has been postponed until September. In the sphere of employment, I take the view
4 min read
Build Your Dream Hotel for Just USD 2 Million
Features
If you’ve been dreaming of owning a hotel, but you’re not sure where to start, wouldn’t it be great to get a clear set of answers from someone who can
5 min read
A Few Brilliant and Not-So-Brilliant Ideas Hotels Can Learn
Hotel Operations
I tend to travel quite frequently, as often as work allows, and sometimes with work as the objective. Sometimes I stay in large and respectable hotels, and sometimes I make ‘other’ arrangements. Some
4 min read
Travel Costs 30 Years to Present; Now Everyone Can Fly So What’s Next?
Features
When I first came to Thailand more than 20 years ago, it seemed that very few Thais traveled abroad. If they did, it was a once-in-a-lifetime experience, and nothing like the current situation
5 min read
A Technological Solution to The Chinese Conundrum
Features
Do you get the feeling of déjà vu when you’re skimming through articles on the hotel industry? That feeling that you’ve seen the same topics discussed ad nauseam? Well you’re
3 min read
How Technology Can Enhance The Human Touch
Features
One question we often ask hoteliers here at Hotelintel.co is how they personally define luxury, and the answers almost inevitably involve people. We hear a lot about perfectly trained staff with a
4 min read
Is It Time to Invest in New Zealand?
Hospitality Investments
New Zealand’s tourism slogan – 100% Pure New Zealand – sums up its appeal quite accurately. The country is a pristine natural paradise that draws visitors in increasing numbers to enjoy spectacular scenery and
3 min read
Luxury, Local - Two Sides of the Maldives
Features
Destination branding and marketing is a key activity for tourist departments worldwide – and one country which might have a brand image truly nailed down in a way others can only envy is the
4 min read
How Does State Ownership Affect Hotel Performance?
Features
This sounds like an exam question, so what do you think? Does state ownership lead to superior performance? Does the government know best when it comes to meeting customer needs? How has state
3 min read
Sovereignty Meets Social Media: Stoning Homosexuals Might Be Bad For Business
News
Until this week, the principal claim to fame of the Sultan of Brunei was his enormous personal wealth. Since April 3rd he’s become better known as the man who not only thinks
3 min read
Boys and Their New Toy : Aston Martin Residence
Features
My son spotted an advert for Mövenpick Hotels & Resorts. “What’s an ice-cream company doing running hotels?” he asked. “They’re probably really expensive because the ice-cream’s way overpriced.” Drawing the
3 min read