Graeme Kay
Graeme Kay is a British mathematician and writer who has been based in Bangkok for over fifteen years. He has also worked in Japan, Serbia and Poland and enjoys traveling extensively.
Airbnb CEO Is Wrong, But Don’t Dismiss His Words
Hotel Operations
The current situation described by Brian Chesky is one in which Airbnb will thrive. Airbnb co-founder and CEO, Brian Chesky, made headlines this week when he stated that “travel will never, ever go
4 min read
Nine Out of Ten Hotel Executives Say Their Business Would Be Unaffected If They Didn’t Attend Conferences
Features
Conferences are largely on hold right now. We couldn’t travel if we wanted to, and a few days of mingling in close confinement breaks far too many of the current rules governing
4 min read
Bill Heinecke’s Advice for Hotel Owners ‘ Hold onto Your Cash’
Features
Watch the Full Interview Here on YoutubeEveryone has been affected one way or another by the COVID-19 crisis, and everyone has their own personal story to tell. To understand the bigger picture, however,
5 min read
COVID-19 Gives Hotels the Edge Over the OTAs – But Can it Be Sustained?
Features
Anecdotal evidence suggests that a lot of people are now finding out the hard way that when you book flights and hotels through an OTA, handing over your money is a whole lot
6 min read
Latest Marriott Data Illustrate Scale of the Covid-19 Crisis
Features
The latest Business Update issued by Marriott on April 13th offered fascinating worldwide data concerning its hotels’ performance during the first quarter of 2020, as well as details of the measures the company
2 min read
China: Leading the Way Back to Normal?
News
In the context of Covid-19, China is important because China was first to face the virus, first to get the situation somewhat under control, and may be first to show the world what
3 min read
An Expert Checklist to Help Your Hotel Survive Covid-19
The conversation
This pandemic has thrown up challenges we’ve never seen before. Thailand has endured flooding, political protests, natural disasters, economic crises, pollution, disease, and more, and has always taken pride in its resilience.
5 min read
Minor Hotels’ Global Response to the Covid-19 Crisis
Features
Minor Hotels, whose global brands include Anantara, Avani, Oaks, Tivoli, Elewana Collection, and NH Hotel Group, is reacting to the unfolding coronavirus pandemic in destinations all over the world. In Thailand, hotels in
2 min read
Do We Need to Reinvent the Hospitality Conference?
Features
In the light of concern over Covid-19, ITB Berlin has been cancelled, and closer to home, SEAHIS in Bangkok has been postponed until September. In the sphere of employment, I take the view
4 min read
Build Your Dream Hotel for Just USD 2 Million
Features
If you’ve been dreaming of owning a hotel, but you’re not sure where to start, wouldn’t it be great to get a clear set of answers from someone who can
5 min read
A Few Brilliant and Not-So-Brilliant Ideas Hotels Can Learn
Hotel Operations
I tend to travel quite frequently, as often as work allows, and sometimes with work as the objective. Sometimes I stay in large and respectable hotels, and sometimes I make ‘other’ arrangements. Some
4 min read
Travel Costs 30 Years to Present; Now Everyone Can Fly So What’s Next?
Features
When I first came to Thailand more than 20 years ago, it seemed that very few Thais traveled abroad. If they did, it was a once-in-a-lifetime experience, and nothing like the current situation
5 min read
A Technological Solution to The Chinese Conundrum
Features
Do you get the feeling of déjà vu when you’re skimming through articles on the hotel industry? That feeling that you’ve seen the same topics discussed ad nauseam? Well you’re
3 min read
How Technology Can Enhance The Human Touch
Features
One question we often ask hoteliers here at Hotelintel.co is how they personally define luxury, and the answers almost inevitably involve people. We hear a lot about perfectly trained staff with a
4 min read
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