Hotel Operations
463 posts
What Have We Learned From this Fast-Spreading and Deadly Outbreak, COVID-19?
Features
Article by Giovanni  Angelini A pandemic is the most serious destabilizer, by any standard, on the hospitality industry and the most severe damage it can do to put our business to a halt.
Prepare for the Recovery Stage
Hotel Operations
Cabin crew, prepare for landing! No matter where we land, we must be ready for an impact. And this is yet another article about Covid-19 for when it’s over. I have asked
Bill Bensley: Design, Environment, and Hotels He Won't Touch
Features
Bill Bensley has been creating amazing sustainable designs in the hospitality industry for more than thirty years, making his mark through remarkable projects in more than 40 different countries. California born and Harvard
Impact of Epidemics and Pandemics on Hospitality
Features
Article by Giovanni Angelini Recent Epidemics and Pandemics ; SARS (severe acute respiratory syndrome) 2003, origin; Guangzhou-China. No. of worldwide cases; 8,098, No. of casualties;774 (9.6%), H1N1, pdm09 Virus (Swine Flu)
Do We Need to Reinvent the Hospitality Conference?
Features
In the light of concern over Covid-19, ITB Berlin has been cancelled, and closer to home, SEAHIS in Bangkok has been postponed until September. In the sphere of employment, I take the view
4 min read
A Revenue Leader’s Response in a Crisis: Business Practice
Hotel Operations
The rapid spread of the coronavirus from China and beyond has caused a rapid and sudden halt to tourism throughout Asia. Travel, as a form of luxury expenditure, is often one of the
Five Ways to Create Exceptional Service for Your Guests
Features
Without a doubt, hotels aim to impress their guests whichever way they can, from personalized embroidered pillowcases to Hermès toiletries. However, it takes a lot more than mere material gimmicks to make a
All the Solo Ladies: Women-Only Floors Turns into Women-Only Hotels
Features
Solo travel has been trending in recent years, with many tourists choosing to fly half way across the world on their own to be immersed in exotic cultures. But traveling solo can sometimes
5 Reasons Why Using Hotel WiFi Is a Bad Idea
Hotel Operations
In this article we're going to look at five different risks that you face when using a hotel's WiFi system that could result in you losing money, data, privacy, and even your identity.
A Few Brilliant and Not-So-Brilliant Ideas Hotels Can Learn
Hotel Operations
I tend to travel quite frequently, as often as work allows, and sometimes with work as the objective. Sometimes I stay in large and respectable hotels, and sometimes I make ‘other’ arrangements. Some
4 min read
Unique Hotels Worth Traveling For
Features
Every hotel is unique – but you’ve heard all that before, and to truly find something unique and worth traveling for – well that doesn’t come around so often. Hotels want to create
The Greatest Asset is Not Your Room
Features
While coffee machines, Dyson hair-dryers, Egyptian linen with obscenely high thread-counts, and all the creature comforts provided by hotels these days are great, some of the other tech that 'features' in properties can
Getting to Know - Diamond Billionaire Fred Moawad
Hotel Operations
Fred Mouawad's name is now synonymous with not only 'Diamonds', but also 'Miss Universe' having been selected to design and make the spectacular 2020 Miss Universe crown. Wealth-X named Fred Mouawad the eighth
5 Ways to Make the Most of Your TripAdvisor Listing
Features
The holiday season is upon us, so that means it's time for you to step up your TripAdvisor game. Here's our 5 ways to help you make the most of your TripAdvisor listings,