Hotel Operations
448 posts
Hotel Staff on Power Trips Could be Destroying Your Brand
Hotel Operations
Where is the line between Hotel staff looking out for our safety and becoming vigilante moral enforcement officers? Arrested for DeodorantOn the morning of November 11, 2019 an Indonesian resident of Singapore who
What is the Best Strategy to Increase Hotel Occupancy and Revenue?
Hotel Operations
Be clear on your overall objectivesBefore you can decide on a strategy to increase financial performance, you need to have a clear idea of what your objectives are. First of all, in relation
3 min read
The Dark Art of Hotel Lighting Design
Star-chitects but no Lighting GodsThere comes a moment in every project when the appointment of the Lighting Designer comes up. It’s usually an awkward moment when the appointment is announced to the
Co-Working Space with On-Site Hotel Invading the Hotel Space
We are now all familiar with co-working spaces, but the people at Kafnu Alexandria have taken that common theme and played a variation on it that could change the game when it comes
Don’t Know Where Your Advertising Money Goes?
“Half the money I spend on advertising is wasted; the trouble is I don't know which half,” said John Wanamaker, a public figure and marketing pioneer. The problem that John so adeptly identified
Are Hotel Brand Standards Out of Touch with the Markets they Serve?
Hotel Operations
Brand standards for global companies like Marriott, Accor, Hilton, IHG and Shangri-La, while necessary for ensuring brand and service integrity, might be proving to be one of the biggest challenges as these brands
Aussie Hoteliers Hone China / Asia Strategy as Market Shifts from Groups to Affluent FIT's
In the wake of the 2019 Melbourne Cup, many Australian hoteliers were back to business as usual on the 7th of November, as they attended's first official Australian event which took
What Wellness & Spas Forget When it Comes to Breasts
If you have breasts you will know how sensitive they can be. And if you don’t have breasts, you’ll just have to imagine how sensitive they are. Breasts are made of
Travel Costs 30 Years to Present; Now Everyone Can Fly So What’s Next?
When I first came to Thailand more than 20 years ago, it seemed that very few Thais traveled abroad. If they did, it was a once-in-a-lifetime experience, and nothing like the current situation
5 min read
In-Room Bartender - Oakwood's Latest Offer
Hotel Operations
We are familiar with 'Happy-Hours' being part of club benefits, and some hotels and resorts offer Happy Hours as an attraction around prime leisure times, but Oakwood Premier AMTD Singapore has taken this
Human Resources: Do What Counts Instead of What Gets Counted
Hotel Operations
People are the most important part of the hospitality business. In fact, people are the most important part of almost ANY business – but I still see many companies making some critical errors when
2 min read
How Hoteliers are Increasing the Value of their Corporate Key Accounts
Hotel Operations
There are more than 600,000 hotels worldwide, and that's before you add in Airbnb and other non-traditional lodging providers. A  study by HRS found however that despite so many properties, the vast
Top-Line Growth with Discipline and Passion
Hotel Operations
Article by  Giovanni Angelini Influencing consumers to book hotels is the ultimate objective of any hotelier regardless of their role or position within the organization. In principle, everyone working in the hotel business
How Hotels Increase ROI with TripAdvisor’s Sponsored Placements
Every day, millions of travelers visit TripAdvisor looking for a place to stay. There are currently 1.4 million hotels, B&Bs, and specialty lodging on TripAdvisor, and hotels can take full