Hotel Operations
429 posts
A Technological Solution to The Chinese Conundrum
Features
Do you get the feeling of déjà vu when you’re skimming through articles on the hotel industry? That feeling that you’ve seen the same topics discussed ad nauseam? Well you’re
3 min read
HRS Offers Hotels An Alternative Distribution Solution
Features
Today’s hoteliers rely on a number of different distribution channels, some of which offer better returns than others, but when it comes to bringing in the business clients Hotelintel.co has some
What Would Your Hotels Do When Social Media Is Down?
Hotel Operations
This week both Instagram and Facebook were down, causing panic among social media addicts who flocked to Twitter – which mercifully stayed online – to share their concerns. Websites like downforeveryoneorjustme.com that can tell
Sri Lanka’s Tourism Industry on the Rise Despite April Incident
Features
After the bombing incident earlier this year, many Western media picked up on the dramatic 57 percent drop in international arrivals to Sri Lanka in June, when compared to June 2018. However, although
It's Time for a New CSR Bandwagon
Features
After a video of a sea turtle with a plastic straw stuck in its nose went viral, the anti-plastic straw movement was born and has ever since become the “go to” CSR. From
Hospitality Design For Success
Features
Guests’ first impressions of a hotel can influence the entire experience of their stay. Therefore, many hoteliers strive to create the “Wow Factor” in order to capture their guests’ interest, potentially creating more
Online Reviews Remain a Trusted Source of Information When Booking Trips
Hotel Operations
The global study, conducted in partnership with Ipsos MORI, polled over 23,000 TripAdvisor users across 12 markets on the use of online reviews and their role when booking hotels, restaurants and experiences.
How Technology Can Enhance The Human Touch
Features
One question we often ask hoteliers here at Hotelintel.co is how they personally define luxury, and the answers almost inevitably involve people. We hear a lot about perfectly trained staff with a
4 min read
Hotelintel BMX Thai American Olympian Amanda Carr Global Traveler Interview
Hotel Operations
In this episode Hotelintel.co's Wimintra meets World Class BMX Racer Amanda Carr and talks about how she ended up in the world of BMX, what she has planned for the future and
Why Hotels are Still Relevant to Me
Hotel Operations
Apart from the obvious reason that I work in the industry – I do think that hotels are still relevant today. Here are the reasons why I think hotels will never go out of
Looking to Increase Operational and Financial Performance? Try Loyalty Programs
Hotel Operations
In this age of e-commerce, many wonder if loyalty programs still have a role to play in the hotel sector. A recent study by the Hong Kong Polytechnic University provides evidence that justifies
Before You Adopt New Tech in Your Hotel - Read This
Features
Hoteliers are frequently exposed to marketers promoting the use of technology in hospitality – and the message usually focuses on the operational advantages of implementing the latest software or gadgetry – how it makes running
Meet Urban Resort Concepts ' CEO - Markus Engel
Hotel Operations
Recently been awarded as the winner of Corporate Hotelier APAC from Stelliers, Markus Engel, is the successful co-founder and CEO of Urban Resort Concepts (URC).His company’s philosophy ensures that they pay
The End of Room Types
Features
Traditional room types have been around forever - single, double, twin, suite or family room. It’s a tried and tested format, beloved by hotels and understood by guests the world over. However,