Hotel Intel's Hotelier of the Month Academy
I am passionate about the hospitality industry and was eager to lead this stunning resort. Sandy Liw originally made her way to the InterContinental Khao Yai Resort around 18 months ago from one of the brand’s most iconic properties in Vietnam,...
In an era driven by direct bookings, I believe that the best form of marketing is through the "word of mouth" of...
"My long-term goals for Andaz Pattaya Jomtien Beach are centered around transforming the hotel to change how people perceive Pattaya as a...
There is no SOP or PMP that can define or teach true service, and it really is about the people that work...
Don't harbor guilt when taking time for yourself. Self-care is an integral part of maintaining balance. Alex Magaton, General Manager of Marasca...
Fortunately, the newly refurbished InterContinental Bangkok positions us at the forefront of quality and technology. Stephen Gould, an accomplished luxury hotelier, leads...
We already use AI technology to capture our guests’ requests. Daniel Kerr, a British national, has had an extensive international career in...
The one thing that is key to being able to handle all these responsibilities successfully is to surround yourself with great colleagues....
The most heartfelt feedback I've received from both guests and staff is that Anantara Chiang Mai feels like a second home. Pitak...
This month's Hotelintel.co Hotelier of the Month' is Alexander Christian Schillinger, the General Manager of one of the most iconic hotels...