Hotel Intel's Hotelier of the Month Academy
With nearly 30 years of experience as a seasoned hospitality professional, Andrew Jansson has held leadership roles in 14 countries with renowned hotel chains such as Hyatt and Shangri-La. This appointment marks Jansson's fourth resort management position in the Maldives,...
I am passionate about the hospitality industry and was eager to lead this stunning resort. Sandy Liw originally made her way to...
In an era driven by direct bookings, I believe that the best form of marketing is through the "word of mouth&...
"My long-term goals for Andaz Pattaya Jomtien Beach are centered around transforming the hotel to change how people perceive Pattaya as...
There is no SOP or PMP that can define or teach true service, and it really is about the people that work...
Don't harbor guilt when taking time for yourself. Self-care is an integral part of maintaining balance. Alex Magaton, General Manager...
Fortunately, the newly refurbished InterContinental Bangkok positions us at the forefront of quality and technology. Stephen Gould, an accomplished luxury hotelier, leads...
We already use AI technology to capture our guests’ requests. Daniel Kerr, a British national, has had an extensive international career in...
The one thing that is key to being able to handle all these responsibilities successfully is to surround yourself with great colleagues....
The most heartfelt feedback I've received from both guests and staff is that Anantara Chiang Mai feels like a second...