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Giving Hotels a Digital Edge – Ryan Parker of Placeworks
Unleashing the Power of Virtual Trips: Immersion, Nostalgia, and Behavioral Intentions of Returning Tourists
Discover the Top 10 Luxury Hotels in Thailand as Recommended by Chat GPT
Centara Reserve and the Inspirational Woman Behind it

5 Ways to Communicate Your Brand Through Lighting
If we get this right, it translates into a better outcome, a happier guest and greater spend. The importance of light is often overlooked. It's subtle and it's complex. But when we combine the qualities of light with...

Meliá Hotels and AWC to Open Meliá Chiang Mai
The 260-key urban hotel is slated to open its doors for business in the fourth quarter of 2021. Owned by Thailand’s...

Hotel Digital Marketing and Social Media Strategies
Hotel social media and digital marketing are complex because it is just as much art as it is science

Hotelier of the Month: Aurelio Giraudo
"I am eagerly waiting for the moment when it becomes official that the world is more or less normal again"...

Hospitality’s Dangerous Confirmation Bias
“Owners prefer our brands over X” - Of course, if you only ask your owners and not owners of the other brands. This kind of claim, based on what we call ‘confirmation bias’, is dangerous because it causes you to make poor decisions.

Hotels Need to Rethink Kids' Club
If you think that you just want to build a Kids' Club so that the parents can be at the Spa...

Why Hoteliers are Pursuing Doctoral Degrees in Hospitality
"It occurred to me how conservative the hospitality industry tended to be" One of the most challenging things in life...

KPIs and Metrics in the Hotel Business
Article from Giovanni Angelini for Hotelintel.co KPIs and metrics are vital measurements for any hotel business. KPIs (Key Performance Indicators) are...

Hilton Signs Multiple Deals for Luxury Brands in China
Hilton currently operates 15 luxury hotels across its Waldorf Astoria and Conrad brands in Greater China. Hilton (NYSE: HLT) and Shimao Group...