Is Khaoyai Thailand's New 'Connecticut' Holiday Destination?
"I will be in Khao Yai this weekend" is fast becoming the new "I will be in Hua Hin this weekend" for Thais from all over the country. In the past, thinking of a trip to 'Khao...
Hotel Operations
50 postsAll about hotel operations : Marketing, Digital Marketing for Hotels, Revenue Management, Hospitality Design, Human Resources, Back of House, Cross Cultural for Management, Branding, and everything that is needed to properly run a hotel
Fostering A Culture Of Continuous Improvement And Adaptability
An article by Giovanni Angelini The profound and devastating global impact of the COVID-19 pandemic has forced us to rethink how we...
Architectural Photography… Reality or Fantasy?
When it’s time to photograph architecture and interior design, fantasies are not an option When we are asked to photograph the...
Running an Agile and Lean Hotel
Do we really need this many people in the office while we don't have enough manpower to serve our guests?...
Generation Alpha 'α' is Arriving - How Should Hotels Prepare?
In 2025 there will be nearly 2 billion members of Gen Z strong across the globe. This year is another write-off, so...
8 Metrics Hoteliers Need to Monitor to Pull Through This Crisis
You can also use trends to track sentiment and trends towards your brand compared to competitor brands. What happens with automated revenue...
Light Pollution - Let Night be Night
Did you know that over 80% of the planet's population live under light-polluted skies? Lighting plays a big role in our lives and has a profound effect on us both physically and mentally.
What Can Global Tourism Learn From US Consumers?
Next to China, the US market is one of the largest pre-Covid tourism source countries. With vaccine programmes in full swing around...
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How Open Source Intelligence (OSINT) Can Give your Hotel an Edge in the Market
You can start to collect the data that is meaningful to you as an industry professional and start to see patterns that perhaps nobody else in your comp-set sees.
What it Takes to Make that 'ICONIC' Hotel Bathroom Image
The first day of any shoot is 'Reconnaissance Day' As a photographer, when I first look at a bathroom I...