All about hotel operations : Marketing, Digital Marketing for Hotels, Revenue Management, Hospitality Design, Human Resources, Back of House, Cross Cultural for Management, Branding, and everything that is needed to properly run a hotel
If we get this right, it translates into a better outcome, a happier guest and greater spend. The importance of light is often overlooked. It's subtle and it's complex. But when we combine the qualities of light with...
Hotel social media and digital marketing are complex because it is just as much art as it is science
“Owners prefer our brands over X” - Of course, if you only ask your owners and not owners of the other brands. This kind of claim, based on what we call ‘confirmation bias’, is dangerous because it causes you to make poor decisions.
If you think that you just want to build a Kids' Club so that the parents can be at the Spa...
"It occurred to me how conservative the hospitality industry tended to be" One of the most challenging things in life...
Article from Giovanni Angelini for Hotelintel.co KPIs and metrics are vital measurements for any hotel business. KPIs (Key Performance Indicators) are...
If we catch the signs in one of the early stages, we won't have to go through the pain and...
Running a hotel is running a business, and to get it right takes a much broader range of skills than you might...
Making business decisions requires more than just 'gut feelings' or 'domain centric skills'. Everyday we face decisions; some...
"Good art sends a different message to everyone. Good design sends the same message to everyone" When you think of...