Wimintra is the founder and Editor in Chief of Hotelintel.co - A Political Science graduate, who fell in love with hotels. When she isn't writing, she is speaking at industry events.
In an era driven by direct bookings, I believe that the best form of marketing is through the "word of mouth" of our delighted guests. Neil Li brings over a decade of hotel management experience from top international 5-star hotels...
The newly opened Andaz Pattaya Jomtien Beach [https://www.hyatt.com/andaz/utpaz-hyatt-andaz-pattaya-jomtien-beach]enhances the allure of Jomtien, bringing a new level...
One could write a book on advices to an aspiring Chef… but here a few important ones. Meet Chef Vincenzo Gatti, the...
My world was so small. Getting out and having these new experiences has broadened my view. I was away from the hospitality...
"My long-term goals for Andaz Pattaya Jomtien Beach are centered around transforming the hotel to change how people perceive Pattaya as...
"At Shangri-La, we don't simply follow trends" Uwe Opocensky is a seasoned chef with over 33 years of...
There is no SOP or PMP that can define or teach true service, and it really is about the people that work...
We must not only refine our existing concepts but also remain open to creating new ones that our guests of diverse background...
While diva-like behavior in hotel guests can be challenging for service providers, understanding the psychological underpinnings of such behavior can offer valuable...
"I've come to realize that hospitality holds different meanings for different people across various cultures." Mandarin Oriental, Tokyo...