Hotel Intel's Hotelier of the Month Academy
With three decades of hospitality experience across Asia and Europe, Javier Gimeno has been appointed to lead the new Meliá Pattaya Hotel. Opened February 14th 2025, the 234-room beachfront property will be a key addition to Pattaya’s vibrant hospitality scene. Gimeno...
Gen Z is leading the change with their demand for seamless tech interactions like AI-driven services and mobile check-ins. Meanwhile, older generations still appreciate traditional, in-person services.
Robert Frederik Maurer Loeffler, Vice President of Operations and General Manager at Centara Grand & Bangkok Convention Centre at CentralWorld, brings over...
With nearly 30 years of experience as a seasoned hospitality professional, Andrew Jansson has held leadership roles in 14 countries with renowned...
I am passionate about the hospitality industry and was eager to lead this stunning resort. Sandy Liw originally made her way to...
In an era driven by direct bookings, I believe that the best form of marketing is through the "word of mouth&...
"My long-term goals for Andaz Pattaya Jomtien Beach are centered around transforming the hotel to change how people perceive Pattaya as...
There is no SOP or PMP that can define or teach true service, and it really is about the people that work...
Don't harbor guilt when taking time for yourself. Self-care is an integral part of maintaining balance. Alex Magaton, General Manager...
Fortunately, the newly refurbished InterContinental Bangkok positions us at the forefront of quality and technology. Stephen Gould, an accomplished luxury hotelier, leads...