InterContinental Shenzhen to Become the World's First 5G Smart Hotel

InterContinental Shenzhen, Shenzhen Telecom and Huawei signed a strategic cooperation agreement to create the world's first 5G smart hotel. By introducing the hotel industry’s first end-to-end 5G network with integrated terminals and cloud applications, the project will enable InterContinental Shenzhen to provide guests with the ultimate innovative luxury experience and open the door for digital transformation of entire hotel industry through 5G technology.

The 5G network will cover indoor and outdoor area. Guests will experience innovative 5G hotel applications through 5G smartphones and customer-premises equipment (CPE) terminals, including 5G welcome robots, 5G cloud computing terminals, 5G cloud games and 5G cloud virtual reality (VR) rowing machines, providing business travelers with a convenient and efficient working environment, and leisure travelers with a high-end, immersive entertainment experience.

Golden Sun, General Manager of Shenzhen OCT Hotel Development Co., Ltd said, “the hotel always puts the guest experience first. Since consumer spending is continuously increasing, consumers are craving higher quality and better consumer experiences. Guests expect new things and new experiences. The joint venture with Shenzhen Telecom and Huawei has brought more possibilities to the hotel. Riding on the advanced technology, we can imagine our future and fly with it freely. We are excited to see the 5G experience zone in InterContinental Shenzhen as this is the first step for our three parties to build 5G hotels. On the other hand, we also hope to realise the comprehensive transformation of smart hotels and digital hotels by introducing 5G technology. We are willing to further cooperate with Shenzhen Telecom and Huawei to explore more in-depth application of 5G in the hotel scene, we hope that our experience can help the digital construction of the hotel industry and tourism."

For the project’s kick-off,  the hotel deployed a 5G Digital Indoor System on the hotel’s first floor and in the presidential suites. In the hotel lobby, guests can access the 5G network through CPEs or their smartphones to experience high speed 5G downloads and uploads. Service efficiency is improved with 5G intelligent robots that provide services including guest information, destination guidance, and goods delivery.

The presidential suites covered by the new network will provide guests with 5G hotel services such as cloud VR rowing machines, cloud games and 4K movies. An experience zone that was built for today’s ceremony featured the world’s fastest mobile download rate and a uniquely versatile telecommunications and entertainment guest experience.