Khun Chachawan Suphachayanon is synonymous with Hotels on Thailand’s Eastern seaboard. As well as being the long serving General Manager of 24 years at the Dusit Thani Pattaya, amongst other official roles he is also the President of the Thai Hotels Association for the Eastern Seaboard and the Honorary Consul of Sweden.

Khun Chachawan shares with Wimintra Jangnin and the secret of how he has been able to successfully maintain his top spot in the industry and explains exactly what Thai hospitality is and is not.