The Grand Hyatt Taipei is one of the most renowned hotel landmarks in Taipei and has recently undergone a major facelift.

In this episode of Hotelier Backbrief, Wimintra Jangnin speaks to General Manager Kai Speth as he takes the reins of the hotel for the second time around.

Kai shares with us how he made it to where he is, his darkest moments in the industry and what he believes it takes to make a successful hotel general manager..