In this age of e-commerce, many wonder if loyalty programs still have a role to play in the hotel sector. A recent study by the Hong Kong Polytechnic University provides evidence that justifies

Generation Z, the iGeneration, or simply the Post-Millennials – whatever we want to call them, it’s probably time to get to know these emerging travel consumers a whole lot better. Hotelintel.co recently

Would guests want their every need to be met at the expense of their privacy? Recently, Le Club AccorHotels loyalty program has just launched Seeker, the latest innovation that measures biometric reactions and

Is Phuket ready to become the new entertainment capital? The island certainly offers many entertainment choices, but most of these are activities that take place at night and are therefore far from ideal

Once guests arrive to their hotel suite, the bed is perfectly made, the countertop is completely dusted, and the room is filled with a pleasant odor – but is that smell really pleasant? Ozone

A globally trending movement has got hotel groups, such as Hilton, Marriott Hotel Group, and The Park, to ban plastic straws in the belief that doing so will cut the amount of plastic

When hotels are functioning as intended, they are there providing comfortable facilities to their guests so that they can lay back and enjoy the accommodation and amenities. A building’s safety is something

Food is money - and it is being flushed down the drain. According to the UN FAO (Food and Agricultural Organisation), one third of food produced is wasted each year. That means that