Experience Driven Holidays Drive Resort InvestmentEver since the trend of 'experience-driven' holidays started to really become a 'thing', resort assets have remained a star investment among investors. JLL Hotels & Hospitality's Global Resort

Whether it is Marriott, Hilton or Hyatt, almost everyone has heard of these famous hotel brands; but, does 'famous' necessarily add up to 'popular'? According to STR in 2009 all regions but North

Victoria, Australia, is currently experiencing record visitor highs and tourism expenditure due to both effective marketing campaigns and diverse tourism offerings. According to the National and International Visitor Surveys, total tourism expenditure increased

Tourism contributes up to 10% of the world’s work force according to UNWTO, explaining why many undergraduate and graduate schools are offering hospitality degrees. However, unlike engineering where practical skills taught in

After the bombing incident earlier this year, many Western media picked up on the dramatic 57 percent drop in international arrivals to Sri Lanka in June, when compared to June 2018. However, although

After a video of a sea turtle with a plastic straw stuck in its nose went viral, the anti-plastic straw movement was born and has ever since become the “go to” CSR. From

Guests’ first impressions of a hotel can influence the entire experience of their stay. Therefore, many hoteliers strive to create the “Wow Factor” in order to capture their guests’ interest, potentially creating more

In this age of e-commerce, many wonder if loyalty programs still have a role to play in the hotel sector. A recent study by the Hong Kong Polytechnic University provides evidence that justifies

Generation Z, the iGeneration, or simply the Post-Millennials – whatever we want to call them, it’s probably time to get to know these emerging travel consumers a whole lot better. Hotelintel.co recently

Would guests want their every need to be met at the expense of their privacy? Recently, Le Club AccorHotels loyalty program has just launched Seeker, the latest innovation that measures biometric reactions and

Is Phuket ready to become the new entertainment capital? The island certainly offers many entertainment choices, but most of these are activities that take place at night and are therefore far from ideal

Once guests arrive to their hotel suite, the bed is perfectly made, the countertop is completely dusted, and the room is filled with a pleasant odor – but is that smell really pleasant? Ozone

A globally trending movement has got hotel groups, such as Hilton, Marriott Hotel Group, and The Park, to ban plastic straws in the belief that doing so will cut the amount of plastic

When hotels are functioning as intended, they are there providing comfortable facilities to their guests so that they can lay back and enjoy the accommodation and amenities. A building’s safety is something