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6 Things Hoteliers Should Know About Chinese Customer Behaviour and Digital For 2021
Hotels around the world have realised how lucrative the Chinese market can be for them, and have outwardly stated that they want to target Chinese guests in their marketing plans. Despite this, when
10 Digital Marketing Findings That Will Blow You Away
Hotel Operations
Here are 10 digital marketing statistics that will help your hotel do better in digital marketing. has been granted permission to reproduce these findings for hoteliers by Mark Schaefer of https:
An Introduction to
Owner and Operator Hotel Agreements
In this paper, advisory board member and hotel veteran Giovanni Angelini presents a guide to traversing the often unforgiving terrain of Owner - Operator hotel agreements including Management Agreements, Leases, Franchises
6,095 Hotels in China See 63% Av Occupancy During the Holiday Period
Beijing received 99.82 million tourists and saw a total sales revenue of 11.5 billion yuan (US$1.69 billion) during the National Day holiday.
Five Largest Hotel Chains Lost  $25.2bn in Market Cap Amid Coronavirus Crisis
Hospitality Investments
The coronavirus outbreak has affected every sector across the globe, but the hotel industry is among the hardest hit. Although hotels implemented increased safety and sanitation measures and cautiously reopened for the summer
Recall the Travel Bubble? Here is How It Burst.
To keep tourism afloat during the pandemic, some countries formed travel alliances with their neighbours. At the end of the northern summer, the experiment has had mixed results. An Australia-New Zealand travel bubble,
Wyndham Hotels & Resorts Signs 59 New Hotel in APAC
Wyndham Hotels & Resorts’ is signalling long-term confidence in Asia Pacific (APAC) following a host of successes in the first half of 2020. A testament to the region’s growth and potential, the
Ovolo Group Opens New Ovolo South Yarra in Melbourne
Ovolo South Yarra is in the heart of South Yarra, a cosmopolitan corner of Melbourne. Ovolo Group continues its expansion with the announcement of Ovolo South Yarra. The hotel is located right near
3 Things Hoteliers Need to Know About Travel During the Pandemic
Hotel Operations
American hoteliers can use this information to their advantage by marketing their services differently this summer. Since COVID-19 was declared a pandemic in March 2020, many have said that the virus will have
Teflon Hospitality: Why Non-Stick Service Doesn’t Cut My Cheese Anymore.
Hotel Operations
It was the year 2001. I had received a fail on a section of my soon-to-be defunct commerce degree, and I remember thinking Hotel Management sounded like a much better idea, a fantasy
Effective Communication in Times of Crisis
Hotel Operations
Article by Giovanni Angelini Unprecedented times call for unprecedented actions and communication is more important now than ever before. This is the time when organizations can make the biggest difference for their customers,
Time to Embrace the New Normal
Hospitality Investments
Article by Giovani Angelini Bigger Brands and Commoditization? This global pandemic has created serious financial difficulties for most travel and tourism-related companies/groups. Consequently, the industry will be faced with an increasing number
What Have We Learned From this Fast-Spreading and Deadly Outbreak, COVID-19?
Article by Giovanni  Angelini A pandemic is the most serious destabilizer, by any standard, on the hospitality industry and the most severe damage it can do to put our business to a halt.
Impact of Epidemics and Pandemics on Hospitality
Article by Giovanni Angelini Recent Epidemics and Pandemics ; SARS (severe acute respiratory syndrome) 2003, origin; Guangzhou-China. No. of worldwide cases; 8,098, No. of casualties;774 (9.6%), H1N1, pdm09 Virus (Swine Flu)
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