Dr. James Mabey is Chief International Business Officer and Managing Director for an international hotel group. When he isn't traveling, he lectures at universities and also enjoys surfing.
Skills in revenue management are important, but there are few common structural mistakes that are easy to avoid when building revenue management strategies. 1. Reservation management and revenue management are NOT the same
Be clear on your overall objectivesBefore you can decide on a strategy to increase financial performance, you need to have a clear idea of what your objectives are. First of all, in relation
People are the most important part of the hospitality business. In fact, people are the most important part of almost ANY business – but I still see many companies making some critical errors when
