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Article by Trent Munday  Yield management in the airline industry is so entrenched now, nobody even talks about it as a special strategy. It’s just part of their pricing policy. Hotels too have generally done a good job with yield management. But what about spas? Can yield management really even work for a hotel spa?…

Article by Trent Munday, Vice President , STEINER SPA CONSULTING   Recently Hyatt Hotels announced that it has acquired Miraval, one the leading destination wellness resorts in the US. In the official press release from Hyatt, CEO Mark Hoplamazian said “…wellness is an area that is becoming increasingly important to our guests…” and also spoke about Hyatt extending…

The festive season is here and we know our guests need a little bit of pampering. Hotel spas often offer a long hour treatment, good for the guests but not everyone has the luxury of time. Hotelintel.co speaks with Tara Hanrahan, Group Director of Spa Operation for SPA Cenvaree at Centara Hotels&Resorts about why you…

Devarana When thinking of a luxury stay in Bangkok, we can’t help but think of one iconic hotel in the City of Angels – the Dusit Thani – not only as a beautiful 5 star property with great hospitality and amazing food and beverage outlets, but also as an unforgettable spa experience. Although the Dusit…

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