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Richard Hatter has over 30 years’ experience in the world of hospitality from United Kingdom, the British Virgin Islands, Bahrain, Dubai, Indonesia, PRC – China, Singapore and now in Hong Kong.  Not only he is the General Manager of Hotel ICON, Richard Hatter holds the position of Chairman of the Hong Kong Chapter at the Institute of Hospitality,…

Alicia Too has over 25 years of experience with Mandarin Oriental Hotel Group, she held various positions in Guangzhou, Macau and The Excelsior, Hong Kong where she acted in roles from Rooms Division, Sales & Marketing to Hotel Manager in these 3 cities. Her most recent role was Hotel Manager for Pre-opening period of Mandarin Oriental,…

Adwin Chong is a Cluster General Manager of Windsor Plaza Hotel and Sherwood Hotel, Ho Chi Minh City in Vietnam. A Malaysian born, Adwin has been in the industry for more than 2 decades He has been operating hotels in Vietnam since 2009. What’s the most challenging aspect in running your hotel? The biggest challenge…

Naowarat Arunkong is the Cluster GM at Anantara Sathorn Bangkok, Oaks Sathorn and Avani Khon Kaen Hotel and Conventions Centre. Naowarat comes from humble beginnings, working in housekeeping. She has worked her way up to where she is now in her senior management position What’s most challenging in running your hotel? Everything is challenging but we…

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