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The Executive Committee (ExCom) at Mövenpick Hotels & Resorts has kick-started its ‘Grand Tour of Asia’ with a visit to Bangkok. ExCom is led by Olivier Chavy, President and CEO of Mövenpick Hotels & Resorts, Craig Cochrane, Senior VP Human Resources, Paul Mulcahy, Senior VP Commercial, Floor Bleeker, Chief Information Officer, along with Andrew Langdon…

In the world of digital marketing, data is the most crucial currency. Identifying search trends, figuring out demand trends, and simply understanding the average duration of stay can give hoteliers an edge in pinpointing target markets and customizing offers to exploit every opportunity. And getting hold of that kind of data has now become simpler…

Article by Mendes Cavin, CEO Miners Hospitality Philippe Starck, Kelly Wearstler and Pierre Yves Rochon have one thing in common; they are regarded as some of the most famous luxury hotel designers having worked on brands like St. Regis, Four Seasons, The Ritz-Carlton or W Hotel. But what about hotel developers of smaller and lower categorized…

Article by Trent Munday  Yield management in the airline industry is so entrenched now, nobody even talks about it as a special strategy. It’s just part of their pricing policy. Hotels too have generally done a good job with yield management. But what about spas? Can yield management really even work for a hotel spa?…

In the time of traditional hotels ratings were the best and most important method for guests to evaluate and choose their hotel to stay at. Reputation also played a good part but the ratings system was overwhelmingly important both to the potential guests and the property operators. As years went by they were updated to…

This summer AccorHotels.com is doing its vacation homework, assisted by the research institute GFK*, and is trying to find out who your ideal travel companion would be… Is it necessarily the one we immediately think of? The results aren’t always as expected, depending on age and country of origin… What if the ideal travel companion…

No hotel can afford to go a day without a Property Management System if the intention is to keep the business running smoothly – but even when your system is fully operational you may still be facing several issues. The system may lack flexibility, limiting your payment options and stopping you from creating promotions. You…

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