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By  Bronwyn White, co-founder, MyTravelResearch.com  Chatbots can be simply defined as artificial intelligence programs that conduct conversations with humans through chat interfaces. Consider a chatbot as a personal assistant who can respond to enquiries or give recommendations on a certain topic in a real-time manner. Research shows that more consumers are using messaging apps compared…

The Executive Committee (ExCom) at Mövenpick Hotels & Resorts has kick-started its ‘Grand Tour of Asia’ with a visit to Bangkok. ExCom is led by Olivier Chavy, President and CEO of Mövenpick Hotels & Resorts, Craig Cochrane, Senior VP Human Resources, Paul Mulcahy, Senior VP Commercial, Floor Bleeker, Chief Information Officer, along with Andrew Langdon…

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