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The OTAs are omnipresent, evil entities, sucking away your profits, your hopes, and your dreams. We know. But strangely, the OTAs don’t exactly see themselves in quite the same way. Far from perceiving themselves as the sneering villains to the hoteliers’ James Bond, they actually believe in enhancing your hotel’s distribution potential and delivering superior…

Hotel operators have a problem. F & B has long been an important component of hospitality, but while customer preferences have evolved, hotels largely haven’t, and as a consequence those customers are heading for independent restaurants in droves, leaving hoteliers to count their losses. At SEAHIS 2017, a breakout panel of industry experts came together…

A simple proposition for an afternoon discussion at SEAHIS 2017 at the Dusit Thani Hotel in Bangkok: resorts are a significantly better financial investment than city hotels in SE Asia. The format was also straightforward: Neil Jacobs, CEO of Six Senses, and Bruce Bromley, CFO of Soneva would make the case for resorts; Paisit Kaenchan,…

It has long been the fate of hotel owners to stand alone in the face of myriad obstacles; in the hospitality hierarchy they are firmly at the bottom, exposed to all of the risk, yet typically the last to reap the rewards. Overtaxed, overcharged, and underappreciated – what can the lonely owner do to ease…

The South East Asia Hotel Investors’ Summit 2017 got underway on June 13th at the Dusit Thani in Bangkok with an all-female opening panel discussion moderated by Hotelintel.co founder Wimintra Jangnin. Answering the questions were Dawn Teo, Amara’s Director of Strategic Planning and Corporate Development; Sabine Schaffer, Managing Partner at Pro-invest; Jennifer Cronin, President of…

The annual Hotel Management Thailand Summit returned to the Banyan Tree Bangkok on 25 May, proving once again to provide an excellent opportunity for hoteliers to get together and discussion the burning issues of the day. While a range of topics were discussed throughout the day, including the latest technological innovations, the way trends from…

Some hotel executives meet over coffee at yet another industry conference and the conversation quickly turns to money, and in particular how to get their hands on more of it. Mr Bold said they could say what they liked about profitability, but revenue growth was the answer to all their problems. Mr Loud said that…

“Good afternoon ladies and gentlemen, this is your captain speaking…” or “Hi everyone, my name’s John and I’ll be flying your plane today…” The way you engage with your customers reflects your brand. The way these two pilots communicate with their passengers reflects the ambience, image, or impression that their airlines want to create. Passengers will theoretically…

The latest Hotelintel.co Round Table event at The Siam Hotel on Monday March 6th 2017 brought together a diverse panel and audience to explore the opportunities offered by the world’s 500 million LGBT potential travelers. The exclusive discussion was hosted by Hotelintel.co CEO, Wimintra Jangnin, supported by The Siam’s GM Nick Downing, with C9 Hotelworks’…

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