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Club Med recently announced the news of its latest Asian venture – a new project in Krabi, Thailand, featuring both a resort and residences. The company prides itself on its capacity to surprise, and the residence component certainly represents an interesting variation on the all-inclusive model which has put Club Med on the map. However,…

“Hotels are like men,” explained Wimintra Jangnin, CEO of Hotelintel.co. “They don’t try hard enough to understand women.” Admittedly it’s not always easy to understand women, but in the final session at the Thailand Tourism Forum 2018 held at the InterContinental Bangkok, Wimintra revealed the key insights from her recent survey of female travelers, and…

Things change rapidly in the online world, but right now, at the end of 2017, TripAdvisor continues to go from strength to strength, passing the milestone of 500 million reviews back in April and marching on to the current figure of 570 million published contributions. This makes TripAdvisor by far the largest single source of…

Italian dishes are popular all over the world – but some of the best in Bangkok are cooked by a British chef! Theo Randall is the IHG Culinary Ambassador overseeing Italian Cuisine, and with over 25 years’ experience along with his own restaurant at the InterContinental London Park Lane, there could be few better choices…

There is nothing new about hoteliers using data to improve their performance, but finding and interpreting information takes time and effort. Hotelintel.co would therefore suggest taking a look at “the literature” as the academic world likes to say. There exists a wealth of published research containing helpful insights which can guide hoteliers to greater success….

If you’re ever asked to list the features of a hotel room you simply cannot go without, it’s a fair bet that the bed, the bathroom, and the WiFi will be close to the top three. As an Englishman I’d probably put the kettle before the shower as tea always trumps personal hygiene but overall…

Marc Hediger is the CEO of Lanson Place Hospitality Management, and for those unfamiliar with the company, he is responsible for the overall expansion of Lanson Place, which currently manages  eleven luxury serviced apartments and hybrid hotels in Shanghai, Chengdu, Singapore, Kuala Lumpur, and Hong Kong. The company has become renowned for its personalized luxury…

Just when you’ve got used to thinking of millennials as the youthful, tech-addicted, attention-span-challenged ‘Me Generation’ they’ve gone and changed. Some of them – those who came of age at the turn of the millennium and thus defined their cohort – have finally become responsible and productive members of society. Grumpy old-timers may beg to…

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